Canada’s # 1 source for Denix made, non-firing replicas of historical weapons:
from Colonial, Civil War to Old West era.

   

Help Desk

provide General
Product
Security
Payment
Ordering
Shipping
Returns

General 

JASTRO Historic Armory, Inc. was lunched in 1999 as a North American mail order company dedicated to providing collectors and history enthusiasts with authentic, affordable, non-firing replicas of famous firearms from American Revolutionary War to the Old West Era and other historic military collectibles.

Product

What are these replicas made of? These replica firearms are made of wood and metal (unless otherwise specified).

Are they look and feel like original firearms? Yes, these replica firearms are reproduced with attention to every detail by Denix, a famous Spanish maker. They are replicated to the original size, weight and appearance. Even the lock actions on these firearms are mechanically functional and therefore they feel like real.

Can these replicas fire or made to be fireable? No, although the lock-actions are mechanically functional (the hammer locks back and is released by the trigger), these items are SAFE and NON-FIREABLE. Due to the material used to make these products, they are strictly intended for collection, display and decoration use only.

Do I need a license to buy these replicas? No federal license is required to buy, sell or posses replicas of antique firearms!

I have a real antique gun – what is it worth? An excellent reference for identifying American made antique firearm and determining their value is “Flayderman’s Guide to Antique American Firearms” or check with your local antique gun dealer.

Security

Is my transaction information secure? Yes, it is. We recognize the importance of security to our customers so we use the same technology that protects your credit card information to protect your transaction information.

Will my credit card information be secure? Yes. Purchasing with your credit card at jastroarmory.com is safe because we use technology that encrypts your information while you shop on our site. This means that your information is encoded and unreadable as it travels to our server. In fact, using your credit card at our web store is safer than using it at a restaurant or gas station. bet. Purchasing with your credit card at jastroarmory.com is safe because we use technology that encrypts your information while you shop on our site. This means that your information is encoded and unreadable as it travels to our server. In fact, using your credit card at our web store is safer than using it at a restaurant or gas station.

I am concern about my personal information. We appreciate your patronage and respect your privacy. Any information you give us is used only to process your order, reply to your question, and improve our website. We will not share it with anyone else for any reason!

Payment

What are the different ways I can pay for my order? It’s easy to make a purchase at jastroarmory.com. You can pay for your order with VISA, MasterCard, Discover, American Express or Money Order.

Note! In order to protect the Cardholder and Merchant, we compare the address information given here with the address to which your credit card statement is mailed. If any part of this address is incorrect, the transaction will be rejected.

Money Order customers note that products will not be shipped until Money Order has been received.

If you wish, you may send us a personal check. Personal checks will delay your order, as we must wait for your funds to clear before we ship any merchandise. Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check.

Ordering

How do I order? Ordering Online is the preferred method of ordering for a few reasons. Your order will be accurate as to how you typed it. There will be no human errors such as taking down the name or address incorrectly.  Ordering online is easy and safe. Simply add the items of interest to your shopping cart and when you are ready to checkout, click Checkout. Then just follow the instructions.
Do you accept all major credit Cards? We accept all major Credit Cards thru Our Secure Server; it’s Safe and Secure. If you do not like to put your credit card number on an Internet server, we can take you credit card over the phone. We encourage you to feel comfortable using your credit card to conduct commerce on our site.
Can I send a money order or personal check? If you wish, you may send us a Postal Money Order (only) or a personal check. Personal checks will delay your order, as we must wait for your funds to clear before we ship any merchandise. Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check.
When I try to order something, why won’t my credit card number work? Here are most common reasons: Credit card number you provided is not correct, always double check. Expiration date is not correct. Incorrect billing address – make sure the billing address you provide is the same with the address statement it is mailed to. In case when your credit card is declined we are not provided with an explanation; to check why it was declined call your bank or credit card.

Shipping

What are my shipping options? There are several ways to receive your order: Expedited Parcel (Ground Shipping): The most economical delivery method.
XpressPost (Air Shipping): The quickest delivery method.  Special Delivery: For heavy orders or orders needed to be delivered e.g. overnight (please contact us to arrange).

 

How do I calculate my shipping cost and delivery time? Please use the Shipping Estimator tool in your Shopping Cart to calculate the costs and delivery times for each shipping option.

When will my order be shipped? Usually, we ship the next business day.

How will I know that my order is shipped? We will notify you via e-mail when your order is shipped and we will provide you with a shipping reference number.

When can I expect to receive my order? This depends on the shipping method you select. Please use the Shipping Estimator tool in your Shopping Cart to calculate the delivery times for each shipping option. During busy periods and holidays, delivery may take longer than estimated.

Do you backorder items that are not available at the time of shipping? We handle backorders on a case-by-case basis.  Contact us with specific questions.

Can I order a product and ask you to ship it to someone else? Certainly. Just enter the address where you want your product delivered, in the “Ship to” portion of the Checkout process.

Can I ship to a PO box address? No:  please provide a physical street address or highway number with your order.

Do you ship outside of Canada? No, we only ship within Canada.

Returns

Do you have a no hassle return policy? YES! If not satisfied, simply return items within 7 days in its original condition and we will refund the purchase price.

How do I return or exchange a defective product? We would be pleased to refund or exchange your purchase, within 7 days of receiving your order. Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective. Please do not ship anything without contacting us first. All returns must be shipped to us via parcel post surface mail and all parcels containing returned merchandise must be clearly marked “return of goods”.

If I return a product, how long do I have to wait for a refund? When you return a product, you will receive a refund within 3 business days of us receiving and verifying the item. When you return a product that you have purchased using a credit card, the same card you used will be credited with the refund.